Operating Safely Under COVID-19
The Dome is committed to doing everything we can to keep our staff and users safe and healthy, while remaining as accessible as possible to as many people as possible. Although we cannot absolutely guarantee that nobody will be exposed to the coronavirus, our safety practices are all designed to minimize risk and were developed with guidance from the best available resources.
Any rental involving clubs or instruction (like fitness coaching, track & field, soccer, baseball, volleyball and similar) must receive approval from Dome management.
The Dome is the largest air-supported building of its kind in North America, constantly pulling in fresh air due to the nature of its design. At over 10,000,000 cubic feet with 180,000 square feet of floor space, it’s big enough to hold...
Olympic-sized swimming pools
NBA basketball courts
Handwashing and hand sanitizing
Locker rooms closed
Masks required at all times
Everybody in The Dome, staff and users and spectators alike, is required to wear a mask at all times. This includes while entering the building, using the bathroom, exercising, playing, spectating, coaching, and interacting with others.
People who are unable to wear a mask due to a physical or mental disability, or in order to communicate with a person who is deaf or hard of hearing, may instead wear a clear plastic face shield. Face shields must cover the forehead, extend below the chin, and wrap around the sides of the face.
Social distancing required
Physical distancing is required throughout the facility, and we’ve added indicators and signs to help everyone comply. A minimum of 6 feet spacing is required for any people who aren't from the same household, and that distance increases to 10 feet during physical exertion.
This requirement is in effect no matter what you're doing, and does mean that some activities aren't possible inside The Dome at this time.
Group size restrictions
Groups of 15 or fewer people are allowed, and groups have to stay far away from each other.
Organizations larger than 15 must split into groups that remain apart.
Mitigation plans from all user groups
Much of The Dome’s traffic comes from user groups, especially youth sports organizations. Every such group is required to have their own mitigation plan document approved by The Dome before they can use the facility. Plans must include extensive details about participant screening, attendance tracking, cohorts to minimize contact, physical distancing, mask compliance, and more.
Plans must be submitted for approval 2 weeks in advance. For complete User Group Requirements, please e-mail us.
We’ve reconfigured the traffic flow within the facility in order to minimize contact between different user groups. Visitors to the facility will find a new traffic pattern than in previous seasons. We’ve closed our upstairs lounge and spaced bleachers widely to prevent grouping.
With approval from the Muni’s Fire Safety specialists, we've added plexiglass shields to key areas in our entryway to further minimize contact.
Every single person entering the facility - staff, users, and spectators - is screened before each visit. Following questions about exposure, travel, and symptoms, we record names and contact information. Our screening form is found at https://thedome.us/screening/
Members of clubs are screened by their club organizers, with data submitted to The Dome daily. Screening and contact information would be provided to health officials if there was ever an exposure, in order to enable their contact tracing efforts.
We have limited our capacity to just 25% of our rated occupancy, far below the levels required by the State and Muni.
You can read our entire COVID-19 Mitigation Plan here.
If you have any questions about any of our practices, please call our front desk at 907-770-DOME (3663). We can’t wait to see you inside The Dome!
Unless you’re with one of our user groups that has a Dome-approved Mitigation Plan, activities which bring people who aren’t from the same household closer than 6 feet aren't allowed (10 feet when actively exercising). Activities that involve touching the same equipment generally aren't allowed.
This does mean that some activities aren't possible at this time.
You can play sports that bring you closer than 10 feet to members of your household.
You cannot play sports that bring you closer than 10 feet to people not part of your household.
I was a member between March 13 and May 19 while The Dome was closed. Do I get a refund?
The Dome has been offering membership credits for time lost due to the COVID-19 closure. We respectfully ask that you consider donating your credit to The Dome. But if that is not an option for you, let us know and we can either extend your membership by the number of days you lost or apply a prorated credit to your account. Credits don’t expire, so you can purchase Pass Packs or another membership at any time.
Let us know which option you prefer by talking to our staff while you're at The Dome, emailing us here, or calling us at 907-770-3663. If we don’t hear from you by August 31, we’ll automatically add a prorated credit to your account.